Terms and conditions

🧾 Terms and Conditions of Use

Last updated: 10/09/2025

Welcome to KIA
By accessing and using our website kiasmartai.com, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

This website is operated by KIA. These Terms govern access to, use of, and transactions carried out through our online store hosted on Shopify.

If you do not agree with these Terms, you must refrain from using the website.

2. Conditions of Use of the Site

By using our site, you declare that:

  • You are of legal age under the applicable laws of your country.

  • You agree to provide truthful, complete, and up-to-date information.

  • You must not use the site for illegal, fraudulent purposes, or in any way that may harm the platform or other users.

We reserve the right to deny access or cancel orders in cases of misuse or violation of these Terms.

3. Products and Prices

  • All products displayed on our site are subject to availability.

  • Prices are expressed in [local currency, e.g., EUR / USD / MXN / ARS / COP, etc.] and include taxes where applicable.

  • We reserve the right to modify prices or discontinue products without prior notice.

  • In the event of an error in the price or description of a product, we reserve the right to cancel the order and refund any payment made.

4. Purchase Process

To make a purchase:

  1. Select the desired products and add them to the cart.

  2. Complete the contact, shipping, and payment information.

  3. Confirm the order and complete payment using the available methods.

You will receive a confirmation email with the order details.
The purchase agreement is considered concluded when we send this confirmation.

5. Payment Methods

We accept the payment methods indicated on the site, securely processed through Shopify Payments or authorized third-party providers.
We do not store credit or debit card information.

6. Shipping and Delivery

  • We ship within Spain.

  • Shipping times and costs are detailed during the checkout process.

  • We are not responsible for delays caused by third parties (carriers, customs, etc.).

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

We accept returns in accordance with the terms set out in our Returns and Refunds Policy.
To exercise this right, you must contact us within the specified period and follow the corresponding instructions.

8. Intellectual Property

All content on the site (texts, images, logos, trademarks, designs, source code, etc.) is the property of Varela Madrid or its licensors and is protected by intellectual property laws.
Any use, reproduction, or distribution of the content without prior written authorization is strictly prohibited.

9. Liability

We are not responsible for:

  • Damages or losses arising from the use or inability to use the site.

  • Interruptions, technical errors, or computer viruses.

  • Third-party content or external links.

Our liability is limited to the value of the products purchased by the customer.

10. Personal Data Protection

The personal information we collect is handled in accordance with our Privacy Policy, available on the site.
By using our services, you agree to the processing of your data in accordance with that policy.

11. Modifications

We reserve the right to update or modify these Terms at any time.
Changes will take effect upon publication on this page, so we recommend reviewing it periodically.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States, and any disputes shall be submitted to the competent courts of Sheridan, Wyoming, USA.

13. Contact

For inquiries, claims, or requests related to these Terms and Conditions, you may contact us at:
📧 info@kiasmartai.com