Privacy policy

🛡️ Privacy Policy

Last updated: 10/09/2025

At KIA, we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when using our website kiasmartai.com and our services, in accordance with applicable data protection laws.

1. Information We Collect

We collect different types of information to provide you with a better shopping experience:

a. Personal information:

  • Name, email address, phone number.

  • Shipping and billing address.

  • Payment information (securely processed by Shopify or our payment providers).

b. Technical information:

  • IP address, browser type, operating system, and information about your interaction with the website.

c. Cookie information:
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and ship your orders.

  • To communicate updates, promotions, or information related to your purchase.

  • To improve our website, products, and services.

  • To comply with our legal and tax obligations.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Your explicit consent.

  • Performance of a contract (e.g., purchasing a product).

  • Compliance with legal obligations.

  • Legitimate interests, such as improving our services or preventing fraud.

4. Sharing of Information

We may share your information with:

  • Shopify, as our e-commerce platform.

  • Service providers, such as payment gateways, shipping services, or marketing providers.

  • Legal authorities, when required by law.

In all cases, we ensure that these third parties comply with applicable data protection regulations.

5. Cookies and Similar Technologies

We use cookies to:

  • Maintain your session and shopping cart.

  • Analyze website traffic and performance.

  • Personalize your experience.

You can configure your browser to reject or delete cookies at any time. Please refer to our [Cookie Policy] (if applicable).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

8. Your Rights

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict the processing of your data.

  • Request data portability.

  • Withdraw your consent at any time.

To exercise your rights, please contact us at: info@kiasmartai.com

9. International Data Transfers

Shopify and some of our providers may transfer and process your data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are applied (such as standard contractual clauses approved by the European Commission).

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new version on this page with the updated date.